Return Policy
Our Return Policy
If you are not completely satisfied, you may return or exchange
your purchase within 30 days from the original date of purchase (returns after 30
days are eligible to receive an in-store credit only).
All returns/exchanges must be accompanied by the original receipt
and any refunds will be made in the original form of payment. Merchandise
purchased on a credit card will be refunded to the original card only. Best
efforts will be made to refund merchandise purchased on a debit card to the
original card. Any amount refunded or credited will be reduced by the pro rata
amount of any savings promotions used to purchase the returned/exchanged
merchandise.
All refunds require customer name, address and phone number. Any
refunds over $50 for non-credit or debit card purchases which could not be
refunded to the original card will be paid to you with a check issued from our
corporate offices. If register funds are unavailable for refunds under $50, a
check will be issued from our corporate offices. All checks will be issued
within 10 (ten) business days. Returns/exchanges on altered or worn clothing
are subject to store management's sole discretion
By Mail
When making a return by mail, please include the Packing slip and indicate the
reasons for return. Insure the package
Return to a electroninex Store
You can return items to any electroninex Retail Store location.
For a store near you, see our store locator.